Clean the forehead rest before each eye exam.

Position your patient before conducting the exam. Ensure the customer is seated in a

comfortable position. Ensure that their position is upright and as natural as possible head

during the refraction.

Ensure the forehead is placed comfortably against the forehead rest and remains in place

for the exam.

Guide the patient during the exam using a relaxed and friendly manner.

Pay attention to the instructions and messages on the keyboard when performing the eye

exam.